Straight answers about SayInvoice

It turns spoken or typed job details into an editable quote or invoice draft. You check the customer, work, prices, VAT and totals before creating a PDF to save or share.

No. You always review the draft first. SayInvoice can open WhatsApp, email or your phone's share sheet with the PDF ready, but you complete the final send. “Sent” means you marked it sent; it does not prove the customer received, opened or read it.

Edit any customer detail, line item, quantity, price, VAT rate or note before sharing. The app also flags details that appear incomplete or uncertain.

Yes on web/PWA. Tap Pause beside the large recording button, then Resume to add more. Tap the large button to finish one quote or invoice draft, even while paused. Keep SayInvoice open while recording. iPhone availability depends on your installed version.

Yes. Pro supports both. You can turn an accepted quote into a separate invoice draft, then review any extras or changes before sharing.

Yes. Saved client details can be reused when the app recognises that customer on a later job. On Pro, private site notes remain private and do not appear on customer PDFs.

Yes. Receipts stay private. Job photos also stay private unless you deliberately select them for a customer PDF. Photo allowances vary by plan.

It suggests supplier, date, category, total and VAT details. You check and confirm those suggestions before using the cost or adding receipt evidence to an accountant pack.

Open History → Photos & Costs → Uploading, open the item and choose Retry sync. Stay signed in until any device-only photos finish syncing.

Your profile supplies the default VAT rate. Saying “no VAT” or an explicit rate in the recording overrides that default for the current document. You should always check the final VAT treatment.

New accounts can create five documents free. Invoice Only includes unlimited invoices and accountant export. Pro includes unlimited quotes and invoices, insights, private notes and quote and invoice follow-up tools. Usage limits are shown in your account.

No. PDFs can include your bank details, and you can manually mark invoices or deposits as paid. SayInvoice does not verify those statuses against a bank feed or reconcile payments. SayInvoice subscriptions themselves are handled by Stripe on the web or Apple in the iPhone app.

No. Private reminders alert you and can prepare an editable message. You review it, choose how to share it and complete the send yourself.

Choose a workbook, CSV pack or PDF pack for invoice and confirmed-cost records. The workbook contains business details, summary, checks, invoices, line items and costs. The CSV pack has those same sections as separate files, plus matching invoice PDFs and confirmed receipt photographs. Quotes are not treated as income. VAT, expected CIS, deposit and recorded payment details remain for accountant review, not tax filing.

Choose a format and download your records

SayInvoice can show an expected CIS deduction using the rate and labour/material values you confirm. It does not verify subcontractors, decide whether CIS legally applies or file CIS returns. Check the current official GOV.UK CIS deduction guidance, ask your accountant when needed and verify the figures before use.

Paid members can connect their own Xero organisation on the web or iPhone. Review invoice or bill drafts before export. Optional payment recording needs separate review and confirmation of the amount, date and receiving account. Marking paid in SayInvoice alone does not create a Xero payment. It does not collect money or reconcile your bank. New connections are subject to availability.

Connect and sync to your own business

No. Settings → Xero → Verify with Xero uses Xero's own sign-in. Xero may ask for its normal security check. Each SayInvoice user connects their own business, not a shared SayInvoice demo company.

The time of the most recent successful invoice, receipt or payment transfer to your selected Xero organisation. It does not mean every item is complete. Check waiting items, export history and anything needing attention too.

No. SayInvoice prepares editable documents and records for review. It does not file with HMRC, verify tax treatment or replace an accountant.

No. SayInvoice creates PDFs you choose how to share. A PDF is not structured system-to-system e-invoicing.

Raw audio is processed to produce the requested draft and is not intentionally retained as a permanent customer file. Saved records can include the resulting transcript and document details. See the Privacy Policy for full information.

Yes, with two distinct routes. The browser workspace runs in supported modern browsers on computers, Android devices, iPhone and iPad. The native iPhone app is available on the App Store as a separate download. Both use your SayInvoice login and cloud workspace. Private iPhone follow-up alerts are native-only; browser push controls are not supported. Website subscriptions are managed through Stripe, while subscriptions bought in the native iPhone app are managed by Apple.

Tap Help on Capture in the latest web/PWA version for short guides with real app screens and Try it now actions. iPhone availability depends on your installed version. You can also open the Help page or email hello@sayinvoice.app for account or billing support.